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How pelto works

A customer shares a link. A friend orders with it. After a hold period, the customer is rewarded. Each step is recorded against a real order in Shopify, so every figure can be checked.

From a Program to a Reward

  1. A Program sets the rules

    What a Friend gets: a percentage, an amount off or free shipping. What a Referrer earns, who can refer, which markets it covers, and how long the hold period is.

    Give £10, get £10

  2. Customers join as Referrers

    From the Refer a friend block on your store, or the thank-you page after an order. Each gets a link on your own domain and a code.

    PAT-7K2QX

  3. A Friend orders with the code

    The link puts the code on their cart. The discount is Shopify’s own, so checkout works as it always does. The code on the order is the Referral.

    #1284, £86.00

  4. The hold period catches refunds

    The Referral waits. Then it qualifies, or is disqualified with its reason: refunded, cancelled, not a new customer, or a self-referral.

    Qualified on 24 Nov

  5. The Referrer is rewarded

    A unique code for their next order, emailed in your store’s name. Or your Klaviyo flows send it, in your design.

    REWARD-7K2QM9XA

Figures you can check

pelto counts a Referral only from the code on a Friend’s order. It doesn’t estimate from visits or cookies, and it doesn’t round to impress.

Every figure says what it counts, such as “Referrals ordered in this period, at their stage today”. Open it and you see the orders behind it.

What isn’t counted says why. A Disqualified Referral keeps its reason, and Analytics shows how many fall out at each step.

What pelto leaves out

  • Your name, not ours

    Shoppers see your store: its words, its logo, its colour. pelto never appears in an email, a banner or a block a shopper sees.

  • Referrals only

    No affiliate network, influencer marketplace or loyalty points. One thing, done properly.

  • A cut of your sales

    Plans are a flat monthly price. A limit stops new Referrals being recorded until the month turns; it never adds to your bill.

Set it up

The setup guide takes you from installing to your first Referral.

All help